Legal

Privacy Policy

Last updated: 25 April 2026. Draft — will be replaced with the Shopify-generated policy at launch.

Who we are

RockSolid Innovations is a small 3D-printing studio based in Ireland. You can reach us at hello@rocksolidinnovations.store.

What we collect

When you place an order: your name, delivery address, email, and payment confirmation data. Card details are entered into a secure hosted form provided by our payment processor and are never stored on our servers. When you subscribe to the newsletter: your email address only, with a double opt-in confirmation.

Why we collect it

To fulfil orders, send order updates, handle returns, and — if you opt in — tell you about new products. We don't sell or share your data with third parties for marketing.

Payment processors

We use two processors at checkout. Both are independent data controllers for the payment data they receive, and each has its own privacy policy linked below.

PayPal (card payments and PayPal wallet)

Card and wallet payments are handled by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Their full privacy statement is here: paypal.com/ie/legalhub/privacy-full.

What we share with PayPal when you pay: the transaction amount and currency, your name, email, and billing address, and the order reference. Card details (number, expiry, CVV) are entered directly into PayPal's hosted iframe on the checkout page — they pass to PayPal, never to us. We never see, store, or process raw card data.

What PayPal may share with us: a tokenised reference for the transaction, the result (approved/declined), and risk signals PayPal uses to flag fraud.

Credit and financial checks on RockSolid. As part of operating the merchant account, PayPal may obtain credit history and financial information about RockSolid Innovations from credit reference agencies and other third parties. This concerns us as the merchant, not you as a customer.

Account Updater Service. PayPal offers an optional service that automatically refreshes saved card details (new expiry date, replaced card number) via the Visa and Mastercard networks. We have this disabled at launch. If we ever enable it, this section will be the disclosure: while active, PayPal may automatically update saved card details on file so that subscriptions or repeat purchases keep working.

Cross-border transfers. PayPal is a global business and may process your data outside the European Economic Area. Where that happens, transfers are protected by the European Commission's Standard Contractual Clauses or an equivalent legal mechanism. Details are in PayPal's privacy statement linked above.

Shopify Payments (Stripe-backed)

Some card transactions are routed through Shopify Payments, which is operated by Shopify International Limited (Ireland) and processed on Stripe infrastructure. Their privacy policy: shopify.com/legal/privacy.

What we share: the same order data as above (name, email, billing address, transaction amount, order reference). Card data is captured by Shopify's PCI-compliant checkout, not by us.

Shopify Payments may transfer data outside the EEA under Standard Contractual Clauses. Shopify is the data controller for the payment data it receives.

Your rights (GDPR)

You can ask us at any time to access, correct, or delete the personal data we hold about you. Email hello@rocksolidinnovations.store. We respond within 30 days.

Where your data lives

On Shopify's EU-region servers once we go live. Currently, this site is a local preview and no data is collected from visitors.

Changes to this policy

We'll update the date at the top when we change anything meaningful.